16 Jul 2025
Great customer service
Great customer service, prompt communication, merchandise good quality, good range. Read more
Customer Reviews of Essential
9 Mar 2026
Exceptional service from Frida
When I first placed my order, I was a little sceptical after learning that the production would take place in China.
However, Frida quickly reassured me with her helpfulness, attentiveness, and prompt responses to all my questions and requests.
From the very beginning through to the final delivery, Frida provided excellent support.
I’m very pleased with the product and the craftsmanship, it is precise and exactly what I ordered.
While I did notice that the colour appears slightly different in person compared to how it looked on screen, I cannot fault the quality of the product received.
Since that first order, we have now placed four orders in total, and I’m proud to say that I’ve found my supplier.
Great job to Flashbay, and a special thank you to Frida for her attentiveness, patience, and assistance throughout the entire process.
6 Mar 2026
Travel Mug Aroma review
Mekavi was friendly and easy to deal with.
The product arrived just as expected and we will look to order more in the future.
2 Mar 2026
Professional and efficient from start to finish
We recently used Flashbay to produce branded corporate merchandise for one of our clients and were very impressed from start to finish. As an agency, we’ve worked with many suppliers over the years, and the pre-order service really stood out. Tom called the same afternoon as my initial enquiry and samples arrived the very next day, before we had even formally requested them, which helped us move quickly. The artwork setup and approval process was straightforward, even with a few tweaks along the way. The finished products matched the samples exactly and arrived earlier than expected. Pricing was very competitive too. I wouldn’t hesitate to recommend them.
2 Mar 2026
Prompt service from James
Prompt service from James, emails back at forth very promptly, changes made easily, the whole process was easy
23 Feb 2026
Cole Keller was great to work with
Cole Keller was great to work with! Quick, efficient, helpful, timely and got it right the first time!!
23 Jan 2026
Quick delivery, quick responses and very friendly!
Flashbay are great when we need giveaways for shows! Lewis in particular always replies really quickly and is happy to help. The lead times and delivery is super quick as well which is really helpful for us!
22 Jan 2026
Wonderful service from Nicholas
Wonderful service from Nicholas at Flashbay - couldn't be more helpful and received the products well within time. Thank you!
22 Jan 2026
So accommodating!
Customer service (Leslie Marcum) was excellent to work with. Her and the team met all of our needs and went above and beyond to make the experience easy and accommodating.
